Find out when to call 999 and who to speak to if the patient is not seriously ill or injured.
Find out what we will ask when you phone 999
A cardiac arrest occurs when someone’s heart stops beating. They will suddenly lose consciousness and will stop breathing or stop breathing normally.
A stroke is a serious, life-threatening medical condition that occurs when the blood supply to part of the brain is cut off.
Major trauma is isolated or multiple serious injuries, that may result in death or disability.
Severe sepsis is the body's reaction to an infection and means your body attacks its own organs and tissues.
The Service has the experience, training and equipment to attend both large and challenging incidents.
As well as physical health, we respond to many patients with mental health.
1 in 3 people over the age of 65 experiences a fall at least once a year and it is the most common reason for an ambulance to be called to an older person.
Our aim is to provide care that is person-centred and tailored to what the individual requirements are for patients suffering from dementia.
Find out how we respond to patients who have suffered a drug overdose
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