FOI 24-538 Response Times in South Uist
Freedom of Information Request
- Reference
- FOI 24-538 Response Times in South Uist
- Request Date
- 27 Dec 2024
- Response Date
- 20 Jan 2025
- Information Requested
Are you able to tell me the average emergency response time for South Uist in the Western Isles please?
- Response
Please see the attached sheet detailing the total incidents and average response times for purple, red, Amber and Yellow incidents for South Uist. We have taken the average for 2024 and the response times are provided in minutes.
The median response time is the time in which 50% of patients are reached by SAS crew.
The 90th Percentile is the time in which 90% of patients are reached by SAS.
Please note caution on the interpretation of this data. The response times show total time and do not factor in possible upgrading or downgrading that may occur depending on the patient condition. Times are inclusive of all areas, meaning, as a national service, times are inclusive of all types of locations. These will include areas that may have a difficult access and or in a remote location.
For example, a call may start out as a non-emergency (timed admission) call, subsequently be upgraded to a purple call much later, but only the total time from the first call received is shown. The starting point is always set for the colour category first determined, not the final colour category assigned.
Where delays occur, clinical advisors maintain contact with the patient, checking their condition on an ongoing basis, and upgrading when appropriate.
- Response Documents
