FOI 25-100 Incidents on Jura
Freedom of Information Request
- Reference
- FOI 25-100 Incidents on Jura
- Request Date
- 25 Feb 2025
- Response Date
- 06 Mar 2025
- Information Requested
To request, under the provisions of the Freedom of Information (Scotland) Act 2002, the answers to: a. The number of 999 calls made to the Scottish Ambulance Service by residents from the Isle of Jura in each year since 2021. b. The response time to each call made to it by residents from the Isle of Jura in each year since 2021. For clarity, by ‘response time’, I refer to the time taken from a member of the public dialling 999 to the point that they receive treatment from the Scottish Ambulance Service.
- Response
Please see the attached sheet where the first tab details the number of incidents attended on Jura broken down by year. The second tab details the average response times broken down by colour code priority, this has been provided in minutes.
The median response time is the time in which 50% of patients are reached by SAS crew.
The 90th Percentile is the time in which 90% of patients are reached by SAS.
Please note caution on the interpretation of this data.
The response times show total time and do not factor in possible upgrading or downgrading that may occur depending on the patient condition. Times are inclusive of all areas, meaning, as a national service, times are inclusive of all types of locations. These will include areas that may have a difficult access and or in a remote location.
For example, a call may start out as a non-emergency (timed admission) call, subsequently be upgraded to a purple call much later, but only the total time from the first call received is shown. The starting point is always set for the colour category first determined, not the final colour category assigned.
Where delays occur, clinical advisors maintain contact with the patient, checking their condition on an ongoing basis, and upgrading when appropriate.
For the given data, you will see that some of the figures are shown as, five or less than five, please note that this figure has been suppressed because the statistical value is less than five. The Scottish Ambulance service has a duty, under the Data Protection Act, to avoid directly or indirectly revealing any personal details. It is therefore widely understood that provision of statistics on small numbers, five or less are statistically suppressed upon disclosure.
- Response Documents
