FOI 25-102 Rostering and Self-Rostering

Freedom of Information Request

Reference
FOI 25-102 Rostering and Self-Rostering
Request Date
26 Feb 2025
Response Date
14 Mar 2025
Information Requested

I am writing to request information under the Freedom of Information Act regarding Rostering and Self-Rostering. Please can you complete the below questions

Response
  1. Please provide the rostering solution used for the below staffing groups. Where more than one supplier is used for each staff group, please provide the name of each supplier.
    - Medical & Dental
    - Nursing & Health Care Assistants 
    - Scientific, Therapeutic & Technical Staff including of Allied Health Professionals 
    - Administration and Estates 

These staff groups are not all in place with the Scottish Ambulance Service.  SAS currently use an e-rostering system supplied by Totalmobile. 
 
2. Please list below the staffing groups where e-rostering is currently live and being used? 

All staff including allied health professionals, Advanced Practitioners, Paramedics, Nurses, Technicians, Ambulance Care Assistants, control centre staffing, management and support/administration staff. 
 
3. Please tick the below Medical Specialities that are currently rostered on the system 

- General Medicine 
- General Surgery 
- Anaesthetics 
- Obstetrics and Gynaecology 

None of the above – These posts are Not Applicable to the Scottish Ambulance Service. 
 
4. What percentage of workforce are rostered on the system? Please list the percentages by the staffing groups listed below- 
- Medical & Dental 
- Nursing & Health Care Assistants 
- Scientific, Therapeutic & Technical Staff including of Allied Health Professionals 
- Administration and Estates 

100% of staff for Scottish Ambulance Service specific role types  

 

  1. What is the contract start date for your rostering supplier/suppliers? Please list the name of the supplier and contract start date.
    The supplier for The Scottish Ambulance Service is Totalmobile with a contract start date of 01/06/2021

  2.  What is the contract end date for your rostering supplier/suppliers? Please list the name of the supplier and contract end date.

31/05/2025 
 
7. What was the annual cost of your rostering supplier/ suppliers for the financial year 22/23 (April 2022 - March 2023)? 

£37,312 
 
8. Did the organisation use a framework to procure your rostering supplier/ suppliers? Please state the name of the supplier and framework it was procured from. 

Yes- G-Cloud 12 Framework Agreement (RM1557.12) 
 
9. From the table below please indicate which interfaces are being used and at what frequency? 
 
Interface                                                          In/Out    Daily      Weekly    Monthly     Ad Hoc 
ESR Generic Attendance Inbound Interface          
ESR Generic Absence Inbound Interface              
ESR Generic Outbound Interface                           
E-Job Planning 
Junior Doctors 
Staffbank / Agency                                               

Identity Provider Servers    

None, these systems are not relevant to the Scottish Ambulance Service.                                  
 
Self Rostering 
1. Does your organisation use self rostering? (If yes, please complete the below questions. If no, please ignore) 
2. Please list below the staffing groups where self- rostering is currently being used? 
3. What percentage of your workforce is currently utilizing self-rostering? 
4. Are manual or technology based mechanisms used to facilitate self-rostering? 

In This Section