FOI 25-149 Mental Health Calls
Freedom of Information Request
- Reference
- FOI 25-149 Mental Health Calls
- Request Date
- 28 Mar 2025
- Response Date
- 07 Apr 2025
- Information Requested
What is the total number of mental health related calls that the service has received in the last five years? I would like this information to be provided for each of the last five calendar years as follows: 2019, 2020, 2021, 2022, 2023. - What is the total number of mental health related calls that the service has attended with an F2F response over the last five years? I would like this information to be provided for each of the last five calendar years as follows: 2019, 2020, 2021, 2022, 2023.
- Response
Please see the sheet attached detailing the information requested.
Q1 What is the total number of mental health related calls that the service has received in the last five years? I would like this information to be provided for each of the last five calendar years as follows: 2019, 2020, 2021, 2022, 2023
Tab 1 on the attached sheet details the total number of calls received that were coded to chief complaint 25 – Psychiatric for each year requested and how many of these calls received a face-to-face attendance from a Scottish Ambulance Service crew.
The second and third tab details the number of calls attended for the chief complaint 25 – Psychiatric incidents or where a crew has noted an additional factor of Mental Health.
This information has been provided in two tables as a new clinical system is being phased in. This phased system has been in place since June 24 and involves only a portion of Scotland. There is the possibility that an incident from the Terrapace 3 system could be counted in the Terrapace 2 system and therefore the figures in the table should NOT be added together.
It is important to note – that any mental health calls that had Integrated Clinical Hub intervention will not be included in these figures.
- Response Documents
